Terms of Use

Last updated: August 16, 2026

These Terms govern the use of Nodo (the “Platform”), operated by Nodo AI, Inc. (“Nodo”, “we”). By creating an account, accessing, or using the Platform — on the web, iPhone, iPad, or the desktop app — you accept these Terms. If you do not agree, do not use the service.

1. What Nodo is

Nodo is an operating system for businesses. The owner and their team run the floor — sales, catalog, inventory, staff, and reports — and can ask or change almost anything by speaking to the Orb, without walking through screens.

The first category we ship is restaurant: tables, menu, inventory, employees and shifts, tickets, printer, and reports. The Platform is built to grow into other kinds of commerce and services. Where these Terms say “business” or “floor”, they mean the establishment you operate in Nodo, whether a restaurant or another vertical when it is available.

Nodo may also build or adapt a custom version for a business that does not fit its category template. That work is agreed separately, case by case, and is not part of the standard plan unless a contract says so.

Nodo is not the tax authority, not your bank, and not a party to the sale between the floor and its customer, unless a specific flow says otherwise in writing.

2. Accounts and roles

You need an account to use the Platform. You may sign in with the methods we offer at the time (for example Apple or Google).

There are at least two roles:

• Owner. Creates the business, pays the plan, sets up fiscal billing and the printer, and decides who joins the team.
• Staff. Joins by the owner’s invitation and runs the floor (tables, checkout, whatever the owner enables). Staff do not pay the plan. If the owner’s POS is closed — trial over, unpaid — staff are locked out too.

You are responsible for what happens on your account. Keep credentials private and tell us if someone gets in without you.

The owner warrants they have the right to load staff and operations data, and that the data is accurate.

3. The business, the Orb, and connectors

When you register a business you give us a name, a country, a tax id when it applies, and whatever the flow asks for (tables, menu, inventory, shifts).

The Orb interprets what you say or type and may read or change the business within your role. What you ask it is an instruction from you. Check the result before you treat a charge, a price change, or a stock move as final.

Nodo uses connectors: the business (POS) connector is the first. Others may follow. Only one connector is active in the Orb at a time.

The Platform runs on the web, on iPad (the floor), on iPhone (the owner checking in), and on desktop (Mac and Windows). Not every feature is on every device.

4. Trial, plan, and payments

Registering the business is free. POS may include a trial, counted from the day the business exists in Nodo. When the trial ends, the owner activates the plan to continue — and so the team can continue.

Price and period are whatever is published when you pay. The plan renews until you cancel. Only the owner pays; the team comes with the business.

Plan charges run on the web, through a payment processor (today, Stripe). Nodo does not store your full card number. The iOS app does not charge the plan inside the app: renewal happens on the web.

Canceling closes POS when the paid period ends. Business data is not deleted merely because you stop paying; to delete the account or the business, use the product flows or write to us.

Custom work is quoted and contracted separately. These Terms cover the standard product.

5. Fiscal invoicing

In the Dominican Republic, Nodo can help issue electronic fiscal receipts (e-CF). That depends on the business being certified or connected to an authorized provider.

Two paths, when available:

1. Connect credentials from a provider you already use.
2. Start a new certification through a provider associated with Nodo.

Nodo does not guarantee DGII approval and does not replace your duty to invoice under the law. The owner is responsible for their tax id, the accuracy of receipts, and their relationship with the tax authority and the invoicing provider.

6. Acceptable use

Use the Platform in line with the law and these Terms.

You may not, among other things:

• Use it for fraud, tax evasion, or any unlawful activity.
• Load other people’s data without a basis to do so.
• Interfere with the system, enter someone else’s account, or pull data that is not yours.
• Resell access or run a business that is not yours, other than staff invited by the owner.
• Copy, decompile, or exploit the Platform beyond ordinary use.

We may suspend or close access if you breach, if payment fails, or if there is a clear risk to the service or to others.

7. Business content and data

The menu, prices, inventory, sales, shifts, staff names, and what you tell the Orb are yours. You give us a limited license to host and process them only to run the service for you.

You warrant you have the rights to that content and that it does not infringe others. We may remove or block material that breaks the law or these Terms.

Orb recordings or transcripts, if any, are used to run the instruction and to improve the service, as described in the Privacy Policy.

8. Printers and the local network

If you connect a printer over Bluetooth or the floor’s network, Nodo uses the device name and address to print tickets. That connection stays on your network. We do not use the printer for anything else.

9. What is coming

Some capabilities are planned and not available yet, including: employee documents and contracts from live business data; supplier reports or notes; and categories beyond restaurant.

“Coming soon” is not a date and not a promise that a feature ships unchanged. You are buying the service that is live on the day you use it.

10. Intellectual property

The software, design, marks, the Orb, and the documentation belong to Nodo or its licensors. Using the Platform does not give you those rights. Your menu, your brand, and your floor data stay yours.

11. Availability and disclaimer

The Platform is provided “as is” and as available. We do not warrant unbroken uptime, that the Orb will always hear a phrase right, that a ticket will leave the printer, or that a third party (payments, fiscal, the floor’s network) will perform.

You decide charges, prices, and stock. Nodo is not liable for a bad charge, a wrong stock draw, or a bad receipt when the source is your data or instruction, or a third-party failure.

12. Limitation of liability

To the extent the law allows, Nodo is not liable for lost profits, lost data, downtime, or indirect damages.

If there is liability, the cap is what the owner paid Nodo for the plan in the twelve months before the claim.

13. Changes

We may update these Terms. The current version is published on docs.nodoia.app, with a date. Keeping using the Platform after a reasonable change means you accept it. If the change is material, we will try to tell you in the product or by email.

14. Termination

You may stop using Nodo at any time. The owner may delete the business or the account in the product, when that flow exists, or by writing to info@nodoia.app.

We may suspend or end access for breach, non-payment, or serious operational reasons. After closure, we handle data under the Privacy Policy.

15. Law and contact

These Terms are governed by the laws of the Dominican Republic. Disputes go to the competent courts of that jurisdiction, without prejudice to any mandatory rights you have.

The Platform is operated by Nodo AI, Inc.

• Legal address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States
• Branch (correspondence): 2261 Market Street, San Francisco, CA 94114, United States
• EIN: 37-2193232
• Email: info@nodoia.app